Vanilla Rose Cakes

 

Further Information

Do I have insurance?

Yes I have Public Liability Insurance


Delivery costs and locations

Delivery within 5 miles of Ascot is free. This covers Ascot and surrounding area; Windsor, Bracknell, Warfield, Sunninghill, Sunningdale, Winkfield and Bagshot. Delivery beyond that is charged at £.60p per mile. NOTE: Due to their delicate nature, our cakes cannot be posted and therefore deliveries can only be made within a reasonable driving distance of Ascot.


Do my products contain nuts?

Yes some recipes do contain nuts. All cakes and cupcakes are baked in a kitchen that is not nut free and therefore there may be traces of nut oil, nuts, or nut extract in them.


Do the cakes contain artificial ingredients?

There are no artificial colours, preservatives or flavours in any of the sponge cakes or buttercream, royal or glace icing. In the classic range any colours used are from natural extract or from natural sources such as fruit, coffee or tea. However, to achieve the right colours and effects for most decorations, artificial elements are present in the sprinkles, fondant covering and some other decorations.


Do you have a Hygiene rating?

Yes I have been visited by the Environmental Health Department at the
Royal Borough of Windsor and Maidenhead and have been given a 4 star
rating for ‘Scores on the Doors’. Details of this report can be found at www.scoresonthedoors.org.uk. I also work within the government guidelines
for caterers entitled ‘Safer Food, Better Business’


Do you do gluten/dairy free cakes?

Yes I can accommodate gluten and dairy free. Please call for further details.


Payment

You can place an order by email, telephone or by posting/emailing a booking form found on the website.


In order to confirm your booking I require payment as follows:


  1. For gift box orders placed with less than 1 weeks notice full payment is due on delivery as it may be impractical to arrange payment in advance of the delivery / collection date


  2. For gift box orders place with more than 1 weeks notice a deposit of 30% may be required to ensure your order, with the remaining balance due on delivery.*


* (The potential need for a deposit will be discussed when you place your order, It is usually required in busy weeks to ensure your cake/ cupcakes are scheduled into the week at the appropriate time).


  1. For larger orders (weddings, corporate etc) a 30% deposit is required to secure the booking within 1 week of placing the order with the remaining balance due 1 week before delivery.


Payment can be made by cash, cheque, or through BACs transfer;


Cheques payable to: Lisa Rossitor-Kidd

         

Changes and Cancellation 

(Applicable to larger orders such as weddings and corporate)


At the time of booking, I require a 30% non refundable deposit. Should you cancel your order within 1 month of the date of the event, a further 20% of the original price is required as a cancellation fee.


Booking Confirmation 


When you confirm your booking, you are also confirming that you agree to these terms and conditions. (a full copy available upon request).


A verbal booking does not secure an order unless by mutual agreement.

Photos supplied by Kate Simpson 07887 936 699

Email us        Tel: 07929 922 575